Bank card and auto loans at Barclays PLC

Past-due and charge-off rates of the lender's bank subsidiaries, from FDIC call reports

Not reported for this lender.

Credit card metrics at Barclays PLC

Sep 2026

Monthly charge-offs and late payments on credit card loans, from Barclays PLC's own reports and the card trusts it sponsors, filed with the SEC

Barclays Dryrock Issuance Trust Securitized card pool

Sep 2026: net charge-offs 3.41% (-0.6 pp against a year earlier), 30+ days late 2.32%(-0.3 pp), loans $7.1B. Securitized card pool: Barclays Dryrock Issuance Trust (Barclays Bank Delaware).

Barclays Dryrock Issuance Trust (securitized card pool), last 13 months
MonthNet charge-offs30+ days lateLoansYieldExcess spreadPayment rate
Sep 20263.41%2.32%$7.1B22.19%16.93%29.24%
Aug 20263.81%2.3%$7.2B22.04%16.78%29.50%
Jul 20263.56%2.32%$7.2B23.35%18.09%30.72%
Jun 20263.84%2.34%$7.2B21.68%16.42%29.93%
May 20264.18%2.38%$7.3B22.50%17.25%30.29%
Apr 20264.24%2.54%$7.3B21.32%16.07%29.70%
Mar 20264.1%2.7%$7.3B47.41%41.54%31.37%
Feb 20264.31%2.72%$7.3B36.18%30.31%27.75%
Jan 20263.81%2.75%$7.4B32.09%26.22%29.19%
Dec 20253.96%2.66%$7.6B30.47%24.60%30.63%
Nov 20253.9%2.65%$7.5B27.30%21.43%28.01%
Oct 20253.89%2.63%$7.4B27.38%21.51%30.15%
Sep 20254.04%2.57%$7.5B24.74%18.87%29.53%

Barclays Dryrock Issuance Trust (Barclays Bank Delaware cards). Yield and excess spread are the first series' figures; the net loss rate is annualized net losses over the portfolio principal balance; the payment rate is total collections over opening principal and excludes investment earnings. The delinquency rate adds the 31-60 through 181+ day buckets (the issuer's first bucket, 1-30 days, is not counted).

  • Barclays Dryrock Issuance Trust, Mar 2023: As filed: the trust's receivables rose from 5.7 billion in February 2023 to 8.0 billion in March 2023. The monthly report gives no reason; the figures are the pool's, not Barclays' whole card book.

The 10-D filing for Sep 2026

All issuers and card trusts

Source: the issuers' and trusts' filings with the SEC (Forms 8-K and 10-D), newest month Sep 2026. US public records (SEC EDGAR), public domain. Percentages are as each issuer reports them. Definitions differ between issuers and between a trust and its issuer. Not investment advice.

Consumer complaints at Barclays PLC

Jul–Sep 2026

Complaints to the CFPB about Barclays PLC: trend, products, issues, answered in time and closed with relief

Foreign parent Jul–Sep 2026: 1,255 complaints, -0.6% against Jul–Sep 2025 (1,262). 100% were answered in time; 5% of the 1,250 closed ended with monetary or non-monetary relief.

Complaints by month

0200400600Oct 24 · Complaints: 0 complaintsOct 24Nov 24 · Complaints: 0 complaintsDec 24 · Complaints: 300 complaintsJan 25 · Complaints: 403 complaintsJan 25Feb 25 · Complaints: 302 complaintsMar 25 · Complaints: 330 complaintsApr 25 · Complaints: 326 complaintsApr 25May 25 · Complaints: 323 complaintsJun 25 · Complaints: 384 complaintsJul 25 · Complaints: 479 complaintsJul 25Aug 25 · Complaints: 363 complaintsSep 25 · Complaints: 420 complaintsOct 25 · Complaints: 461 complaintsOct 25Nov 25 · Complaints: 471 complaintsDec 25 · Complaints: 529 complaintsJan 26 · Complaints: 515 complaintsJan 26Feb 26 · Complaints: 422 complaintsMar 26 · Complaints: 568 complaintsApr 26 · Complaints: 493 complaintsApr 26May 26 · Complaints: 489 complaintsJun 26 · Complaints: 495 complaintsJul 26 · Complaints: 450 complaintsJul 26Aug 26 · Complaints: 403 complaintsSep 26 · Complaints: 402 complaints

By product, Jul–Sep 2026

Complaints about Barclays PLC by product
ProductComplaintsShareYear earlierChangeAgainst the same three months a year earlier. Shown when that window had at least 50 complaints.In timeShare of complaints the company answered within the CFPB's deadline.ReliefShare of closed complaints that ended with monetary or non-monetary relief for the consumer.
Credit card71857%613+17.1%100%8%
Credit reporting or other personal consumer reports35929%464-22.6%100%1%
Debt collection13811%155-11.0%100%1%
Checking or savings account333%25—100%0%
Payday loan, title loan, personal loan, or advance loan30%1—100%0%
Money transfer, virtual currency, or money service20%2—100%0%
Debt or credit management10%2—100%0%
Prepaid card10%0—100%0%

Biggest issues

Most common issues in complaints about Barclays PLC
IssueComplaintsYear earlier
Problem with a purchase shown on your statement
Credit card
236203
Incorrect information on your report
Credit reporting or other personal consumer reports
195212
Getting a credit card
Credit card
107121
Improper use of your report
Credit reporting or other personal consumer reports
91150
Other features, terms, or problems
Credit card
8979
Problem with a company's investigation into an existing problem
Credit reporting or other personal consumer reports
7088
Attempts to collect debt not owed
Debt collection
5661
Trouble using your card
Credit card
4927

The listed company is the foreign parent of the US business named in the complaints.

All listed companies ranked

Complaints are unverified and grow with a company's customer count; compare trends, not totals. Source: CFPB Consumer Complaint Database (CFPB), complaints received through 2026-11-11. The newest 15 days are left out: the CFPB publishes a complaint up to 15 days after it arrives.

Information, not investment advice (disclaimer). All lenders.