Support
How to reach us, and what to try first if something is not working.
Contact
- Questions, problems or feedback: support@13f.ai
- Privacy requests: privacy@13f.ai
Using 13F.ai in Claude or ChatGPT
Setup steps are on Connect your AI, with a page each for Claude and ChatGPT.
If the connector stops answering, disconnect it in the assistant's settings, add it again and sign in again.
Some tools need the Premium plan. On a Basic account they reply with a message saying so and a link to pricing.
Account and billing
Manage your plan, payment method and cancellation on your account page. Prices are on pricing.
Data questions
Every row links to its official source. To report an error, email support@13f.ai with the link to the page.